From 1st September, British Library is changing the way it will supply electronic articles. The new system (On Demand) requires you to register for an account with British Library which means that your document will be available for access without the need for additional software to be installed.
A link to your document will be delivered by email and this will take you to the download page. If this is the first time using this service, you must complete a one-time registration form. Click on the ‘Register for On Demand’ link on the download page. You will be asked to create a username and password (your username must not include ‘@’) You will then be issued with an account number.
Next, you will receive an email asking you to activate your account by clicking the link and completing your personal details. It can take up to 10 minutes for your account to be activated.
Return to the download page and enter your username or registered email address before you click to download your document. You will see the following prompt:
Enter your username and password to access the document. You will need to enter these details every time, unless you click the ‘remember me on this computer’ box (do not check this box if you are using a public/shared computer).
Once downloaded the document will be locked to your username and will not be able to be accessed by anyone else. You can only print one copy of this document. The document is not automatically saved therefore you must save it to your PC/mobile device/USB when prompted. Once saved, you can access the document for 3 years.
If you do not save the document, you can still access it on any PC/mobile device from the download link for 30 days from the date of the original email. We would recommend that you save or print the document immediately, however we would not advise saving the document to a public/shared PC.
Trouble accessing your document? Please check the following:
- You must have access to the internet to download your document
each time you open it.
- Are you using Adobe Reader as your PDF viewer? If not, you must disable your browser’s default viewer. The Chrome PDF viewer can be disabled by typing ‘chrome://plugins’ into the address bar then scrolling down to ‘Chrome PDF viewer’ and clicking ‘disable’.
- Is your version of Adobe Reader 10 or above? On Demand only works with 10 or above.
- Has a previous user locked you out by selecting ‘Remember me on this computer’? If so, in Adobe Reader go to Edit>Preferences>Security and click and confirm the ‘clear remembered account information’ option then retry the download link.
If you have any questions, please feel free to email firstname.lastname@example.org